Make sure your contact information in BBI Connect is up-to-date. Our partner, Consova, will get in touch to help you make sure your dependents qualify for coverage and remain enrolled in the plan.

This request from Consova is separate from any documentation you needed to provide to BBI to add your dependent through a life event. A request for documentation will be sent to you at your address of record by Consova. If you fail to provide the documentation by the deadline (generally 30 days), or the documentation you provide is insufficient, your dependent(s) will be dropped from coverage and you cannot re-enroll them until the next Open Enrollment period, at which time you will again be required to provide documentation to Consova to prove eligibility. An overview of the process can be found here.